Running of the Bullies - Trampling Workplace Morale and Productivity
Offenders can spread ill will from the top down - Bullies Stampede Through Workplace
Shaken up and stressed out, workplaces are increasingly susceptible to bullying and browbeating behavior.
But instead of being shrugged off, mean-spirited antics are getting new attention as a serious affliction undermining productivity and morale. Researchers are studying it. Employers are trying to stop it. Lawsuits are being filed by workers who say they've survived it.
"Corporate bullies are like termites that eat away at a company's foundation," says Jeffrey Caponigro, author of The Crisis Counselor, on managing crises in the workplace."It becomes part of the culture, something that's normal in the workplace. It's abuse that should not be allowed."
In July, the International Labour Organization, in a worldwide survey of workplace violence, called psychological harassment on the job a growing problem in the USA.
And a study by Minneapolis-based Relia Star Financial found workers were three times more likely to experience such harassment than to be threatened with physical harm. Victims reported lowered productivity and higher rates of psychological distress, including fear and depression.
Skeptics dismiss much of the hubbub as whining, but researchers point out that bullying does not consist of little incivilities. These are not rude slips done more out of ignorance than spite. |